Singapore Pools Embraces Digital Technology to Promote Responsible Gaming
Singapore Pools, as the oldest state-owned lottery operator in the world, understands both the risks and rewards of gambling, but also plays an integral part in encouraging responsible gaming through collaboration with authorities and tailoring its messaging towards anti-illegal gambling campaigns.
Singapore Gaming Company’s product offerings have steadily expanded over time to give Singaporeans more ways to bet responsibly while remaining within legal restrictions. Toto, Singapore’s state lottery game launched in 1968, remains popular; other games offered include 4D introduced in 1986 and sports betting which started operating in 1999 covering football, motorsport and horse racing events.
To keep its customers trust, the company has made significant investments in digital technology that drives its operations. They have also strengthened their cybersecurity capacities and are employing machine learning for customer fraud detection to strengthen the integrity of its systems and processes.
Singapore Pools recently made the switch to cloud technology in an attempt to enhance its IT infrastructure and address customer issues quickly and efficiently. Their new platform enables them to rapidly identify problems and efficiently resolve them without interrupting services to customers.
Singapore Pools’ platform has helped it improve operational efficiencies, productivity and cost reduction while allocating more resources towards supporting digital channels and customer-facing services.
Customers of Lotteries UK now have access to the latest lottery results, sports fixtures and results via its official app on iOS and Android devices. They can also deposit and withdraw funds online.
The Singapore Pools app has been designed to be easy, safe and user-friendly. Its intuitive user interface makes finding and managing bets simpler for customers; furthermore, only those aged 21 or over may access this secure service; customer service representatives are also readily available should any queries or issues arise.
Additionally, this app is free to download and use; all that’s needed to take advantage of it is an active email address and mobile number. Alternatively, sign up for a trial account – but keep in mind it does not offer any bonuses to its users!
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