Singapore Pools was established in 1968 as one of the oldest and most responsible gaming companies in Singapore, serving its local market by promoting responsible gambling practices while combatting illegal betting activities. Operating retail outlets nationwide, as well as offering TOTO and 4D betting services with customer support channels via email and telephone channels, singapore Pools is widely recognized for fostering responsible gaming practices that protect local markets while fighting illegal betting activities.

Singapore Pools’ product lineup has grown over time, giving Singaporeans more options on how and where they play. Toto is Singapore Pools’ signature lottery game involving a six-out-of-49 state lottery draw held every Wednesday, Saturday and Sunday; other services provided by them include 4D wagers, sports betting and EbetSlip (a mobile app which enables users to create and place bets anytime from anywhere).

Yeo recognizes the critical role technology plays in meeting his company’s objectives and notes how digitizing operations has enabled his firm to open up new revenue streams, enhance customer service, and combat illegal gambling activity. Poolz Connect was implemented as an IT initiative using an IP-based call centre and security payment gateway for customers to have an secure betting platform online.

Singapore Pools is committed to using its IT expertise and infrastructure for the greater good. In 2018, they created iShine Cloud, a charity which offers other charities access to an integrated IT solution and cloud platform designed to run more efficiently and effectively – supported by Singapore Pools’ IT infrastructure and staff resources.

iShine Cloud has already welcomed 31 charities and 1,512 users, as well as several new solutions that enable more charities to benefit from this service. Furthermore, its presence has allowed charities to remain operational even while our country struggles to deal with COVID-19’s impact.

Singapore Pools has been working with Collective Campus to hone its IT capabilities by hosting one-day tech crash courses for employees. These sessions offer them a comprehensive view of emerging technologies that could drive innovation within the organisation.

With these skills in place, the company can further develop its IT capabilities, increase business productivity and combat cyber attacks more effectively – as well as open up additional capacity in case there’s a sudden surge in data demand.

Singapore Pools provides three deposit methods, all without fees: bank link, online or eNETS. Furthermore, withdrawal methods vary in convenience depending on which depositing method was used (bank link, online withdrawal method or cash at one of their branches). When it comes to customer support services offered by this company, its FAQ section and email/telephone support provides outstanding coverage that covers topics like how to place bets and manage accounts effectively.